AdobeARM.exe location problems

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i keep getting following error messages won't allow pdf files load:

"adobearm.exe - unable locate component - sensapi.dll not found" &

"dde server window: acrord32.exe - unable locate component"

i have uninstalled & re-installed adobe reader xi twice & still has not solved problem.  else should try?

what system? windows 8?

what before getting these errors?

for example:

installed reader

tried open pdf in browser or tried open pdf in stand alone reader

got message "..."

etc...



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