credit card update issues.....that old chestnut :(

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i have been trying update credit card details via adobe.com no avail. there no link......no edit details ...nothing!! sign in using correct info , navigate products , services > scroll subscriptions , clickable text 'manage'. go ahead , click away , takes me subscription details tells me photoshop/ illustrator subscription processing , in red text tells me go update credit card details card expired. if , have tried  past few days. there no 'edit billing' link click. have been on phone customer service woman tell me 'try again in few days there nothing can do.' have sat on online customer service seems forever keep popping , telling me have 1 person ahead of me , may take 2mins , 47 sec service person. longest 2mins 47sec have ever experienced.

adobe want update card details can pay money use unreal software...it cant hard can it???

please tell how me can before products cease work!

hi purpledragaon,

 

i'll report edit billing option being missing you. i'm sorry inconvienence.

 

-dave



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