Attempt to Install InDesign Extension Fails

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i developed extenstion in indesign 5, , created exptension manually (i.e., without extension builder).

 

we have had no problem installing in indesign 5 , 5.5. in addition, succeeded in installing on indesign 6 on windows pc.

 

we tried installing on mac running indesign 6. extension manager failed, message:

 

"failed install creative suite extension <filename.zxp>. please make sure manifest.xml of extension valid , extension manager recognizes @ least 1 product extension supports. extension not installed."

 

i don't know if mac vs. pc issue, or not.

 

any ideas do?

 

tia,

mlavie

failed install create suite extension ‘…’. please make sure manifest.xml of extension valid , extension manager recognizes @ least 1 product extension supports. extension not installed.”


when double click extension, current version of adobe extension manager launches. if version not contain photoshop, error thrown. commonly happens people have more 1 version of creative suite installed.  fix this, launch adove extension manager creative suite version matches copy of photoshop, , click “install.” navigate plugin file.

see: http://guideguide.me/help/.

 

does help?  if not, should post "manifest.xml".



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