Bridge not working

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in window 7 adobe design suite cs6, bridge doesn't seem worik. (i had never used before, need it.)

  tried starting bridge exe file. flash in lower task bar of windows, nothing. task manager not show running either. mini-bridge shows "click launch bridge," time-icon spins on , on, no effect. same in applications.

     reinstalled cs6, results same.

    tried ctrl-shift-alt trick delete preferences, have no idea if worked or not. there way remove preferences?


to reset preferences in bridge hold ctrl key , start bridge.  reset window 3 options.  choose 3.



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