Trial expired while having active cloud membership

hello,

 

i notification software trials have expired. while have active cloud membership, doesn't make sense. haven't been using trials on 8 months.

bottomline, can't start programs , can't work done.

 

please advise,

 

with kind regards,

tom paulussen

hi tom,

 

sorry hear difficulties.

 

can launch adobe application manager either start menu (win) or applications folder (mac), sign in adobe id , install available product updates.

 

can license products launching in trial clicking "license software" button , signing in adobe id?

 

-dave

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