InDesign CS6 crashes everytime I try to export to PDF

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this happens regardless of type of file have open. if create new document add rectangle coloured box, when go export crashes everytime. nightmare have tight dealine!!! speak having problem indesign...

we cannot if don't give information.

 

what version of id, including patch  level (latest patch cs6, example 8.0.1), , os , version? error message of type?

 

have tried trashing preferences? see replace preferences



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