Having issues with Adobe Flash player hanging the browser

having issues adobe flash player hanging browser.

win 7 enterprise 32 bit / firefox 19.0.2 /

internal company website keeps giving attached screen shot error, , hangs browser when error pops up.

steps taken:

uninstalled adobe flash player file “uninstall_flash_player.exe”
deleted provided directory in instructions
- "copy , paste following , click ok.
- c:\windows\system32\macromed\flash
- delete files in folder."
rebooted pc , reinstalled flash player directly “http://www.adobe.com/support/flashplayer/downloads.html”
re launched company website , received same error.
repeated above steps uninstalled firefox browser. went far remove profile information start fresh profiles on laptop same results.

note: web page work without flash player plugin, , page doesn’t hang browser. required open page in firefox per company policy.

i'm sorry you're encountering this. paste few of recent report id links displayed when go "about:crashes" in firefox address bar?

as workarounds, first thing i'd suggest trying our 11.7 labs release can here: http://labs.adobe.com/downloads/flashplayer.html

if doesn't help, please try troubleshooting steps outlined in faq:

in particular, i'd recommend temporarily disabling protected mode (for troubleshooting purposes only) see if addresses issue.

thanks,

chris

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