SSL Causing Blocked Files / Mixed Content in Admin and Frontend - Joomla! Forum - community, help and support


what using:
joomla 3.6.4
shape5 prestige academy template (with vertex)
intrasocial.us

i installed ssl certificate last night , template wigging out. frontend not allowing files used. if go whynopadlock.com , enter website (https://www.intrasocial.us/) give blocked files. of them have template.

now in backend, can't access vertex design functionality. when used firefox browser console on template<styles<edit styles page template, found vertex jacascript file being blocked. but, have no clue how fix because file blocked in javascript , line referred in console referencing http via variables , function calls, not using fixed urls.

here error console gave me: "blocked loading mixed active content “http://shape5.com/vertex/current_version/vertexversion.php?version=4.0.0"


anyway, don't expect mind-reader here , know can seen highly detailed answer question have above, if has dealt *type* of situation before, appreciate assistance. right now, see no way around without getting response shape5 , far have said "go general settings in template styles edit mode".... blocked because of mixed content... kind of circular , can't fix via settings when issue making can't settings...

thank nd hope hear this! need have site working tomorrow.

thank you,

jennifer

this response got shape5. if can me, appreciate it!

"the ssl cert should not loading in administrator portion of your
website, should loading in frontend, , that's
limited specific pages. sorry cannot debug setup of ssl
cert you, our support our core products only.

i suggest setting ssl cert not apply all
pages of site, , not administrator portion. after
that make sure loading site http:// , not https://. if
it still not work suggest contacting host perform a
restoration of site backup since working , it
does not.

if cannot reach configuration through backend of site,
then can modify settings via ftp editing vertex.json
file in template's folder. settings templates are
found in file."

thank much!!

jennifer





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