Escalation process ticket system for joomla 3.5.1 - Joomla! Forum - community, help and support

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hi,

i integrating ticket in joomla 3.5.1 using os ticket , os_sticky bridge not supporting knowledge base , escalation system . escalation system like: suppose 6 admins administers 5 products 1 ticket customer registered admin 'a' after 48 hrs responded , escalated admin 'b', , same after 48 hrs escalated 'c' , on . escalated 'super admin'. , super admin assigns admin solve issue. there ticket system available escalation system?

thanks,

see: http://extensions.joomla.org/category/c ... /help-desk

the 1 have experience freestyle, , lot, should @ , demo of them prior making choice.





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