Adobe flash 11.6.602.180 won't install


this version of adobe flash: 11.6.602.180

from here:

http://www.adobe.com/products/flashplayer/distribution3.edu.html

won't install (at least on windows 7), unlike previous revisions.

 

what can done?

 

i error:

error 1722: there problem windows installer package.  program run part of setup

did not finish expected.  contact support personnel or package vendor.  action newcustomaction1.

location: ....\appdata\local\temp\installplugin_11_6_602_180exe.

command: -install -msi

[this latter command, must generate internally.  install msi download so:

msiexec /i <pathtodownloads>/install_flash_player_11_plugin.msi   /quiet /passive /qb /norestart /l+* %systemdrive%\log\flash.log

 

there doesn't seem way contact adobe product problem.

since these updates security fixes, seems bad thing roll back.]

 

the logfile looks this:

 

=== logging started: 3/13/2013  16:06:23 ===

action start 16:06:23: install.

action start 16:06:23: issetallusers.

installshield 16:06:23: begin setallusers()

installshield 16:06:23: getting records upgrade table

installshield 16:06:23: upgradecode: {d85a1a59-dc52-4d13-9445-ef3f379d4db5}          minversion: 6.0.47.0          maxversion: 11.6.602.180          language:           attributes: 769

installshield 16:06:23: no related products upgradecode {d85a1a59-dc52-4d13-9445-ef3f379d4db5} found

installshield 16:06:23: end setallusers()

action ended 16:06:23: issetallusers. return value 1.

action start 16:06:23: appsearch.

action ended 16:06:23: appsearch. return value 0.

action start 16:06:23: launchconditions.

action ended 16:06:23: launchconditions. return value 1.

action start 16:06:23: findrelatedproducts.

action ended 16:06:23: findrelatedproducts. return value 1.

action start 16:06:23: validateproductid.

action ended 16:06:23: validateproductid. return value 1.

action start 16:06:23: costinitialize.

action ended 16:06:23: costinitialize. return value 1.

action start 16:06:23: filecost.

action ended 16:06:23: filecost. return value 1.

action start 16:06:23: isolatecomponents.

action ended 16:06:23: isolatecomponents. return value 0.

action start 16:06:23: costfinalize.

action ended 16:06:23: costfinalize. return value 1.

action start 16:06:23: setarpinstalllocation.

action ended 16:06:23: setarpinstalllocation. return value 1.

action start 16:06:23: setodbcfolders.

action ended 16:06:23: setodbcfolders. return value 0.

action start 16:06:23: migratefeaturestates.

action ended 16:06:23: migratefeaturestates. return value 0.

action start 16:06:23: installvalidate.

action ended 16:06:23: installvalidate. return value 1.

action start 16:06:23: removeexistingproducts.

action ended 16:06:23: removeexistingproducts. return value 1.

action start 16:06:23: installinitialize.

action ended 16:06:25: installinitialize. return value 1.

action start 16:06:25: makepropsavailable.

action ended 16:06:25: makepropsavailable. return value 1.

action start 16:06:25: allocateregistryspace.

action ended 16:06:25: allocateregistryspace. return value 1.

action start 16:06:25: processcomponents.

action ended 16:06:25: processcomponents. return value 1.

action start 16:06:25: unpublishcomponents.

action ended 16:06:25: unpublishcomponents. return value 0.

action start 16:06:25: unpublishfeatures.

action ended 16:06:25: unpublishfeatures. return value 1.

action start 16:06:25: stopservices.

action ended 16:06:25: stopservices. return value 1.

action start 16:06:25: deleteservices.

action ended 16:06:25: deleteservices. return value 1.

action start 16:06:25: unregistercomplus.

action ended 16:06:25: unregistercomplus. return value 0.

action start 16:06:25: selfunregmodules.

action ended 16:06:25: selfunregmodules. return value 1.

action start 16:06:25: unregistertypelibraries.

action ended 16:06:25: unregistertypelibraries. return value 0.

action start 16:06:25: removeodbc.

action ended 16:06:25: removeodbc. return value 1.

action start 16:06:25: unregisterfonts.

action ended 16:06:25: unregisterfonts. return value 1.

action start 16:06:25: removeregistryvalues.

action ended 16:06:25: removeregistryvalues. return value 1.

action start 16:06:25: unregisterclassinfo.

action ended 16:06:25: unregisterclassinfo. return value 0.

action start 16:06:25: unregisterextensioninfo.

action ended 16:06:25: unregisterextensioninfo. return value 0.

action start 16:06:25: unregisterprogidinfo.

action ended 16:06:25: unregisterprogidinfo. return value 0.

action start 16:06:25: unregistermimeinfo.

action ended 16:06:25: unregistermimeinfo. return value 0.

action start 16:06:25: removeinivalues.

action ended 16:06:25: removeinivalues. return value 1.

action start 16:06:25: removeshortcuts.

action ended 16:06:25: removeshortcuts. return value 0.

action start 16:06:25: removeenvironmentstrings.

action ended 16:06:25: removeenvironmentstrings. return value 1.

action start 16:06:25: removeduplicatefiles.

action ended 16:06:25: removeduplicatefiles. return value 1.

action start 16:06:25: removefolders.

action ended 16:06:25: removefolders. return value 1.

action start 16:06:25: createfolders.

action ended 16:06:25: createfolders. return value 1.

action start 16:06:25: movefiles.

action ended 16:06:25: movefiles. return value 1.

action start 16:06:25: installfiles.

action ended 16:06:25: installfiles. return value 1.

action start 16:06:25: newcustomaction1.

action ended 16:06:25: newcustomaction1. return value 1.

action start 16:06:25: patchfiles.

action ended 16:06:25: patchfiles. return value 1.

action start 16:06:25: duplicatefiles.

action ended 16:06:25: duplicatefiles. return value 1.

action start 16:06:25: bindimage.

action ended 16:06:25: bindimage. return value 1.

action start 16:06:25: createshortcuts.

action ended 16:06:25: createshortcuts. return value 0.

action start 16:06:25: registerclassinfo.

action ended 16:06:25: registerclassinfo. return value 0.

action start 16:06:25: registerextensioninfo.

action ended 16:06:25: registerextensioninfo. return value 0.

action start 16:06:25: registerprogidinfo.

action ended 16:06:25: registerprogidinfo. return value 0.

action start 16:06:25: registermimeinfo.

action ended 16:06:25: registermimeinfo. return value 0.

action start 16:06:25: writeregistryvalues.

action ended 16:06:25: writeregistryvalues. return value 1.

action start 16:06:25: writeinivalues.

action ended 16:06:25: writeinivalues. return value 1.

action start 16:06:25: writeenvironmentstrings.

action ended 16:06:25: writeenvironmentstrings. return value 1.

action start 16:06:25: registerfonts.

action ended 16:06:25: registerfonts. return value 1.

action start 16:06:25: installodbc.

action ended 16:06:25: installodbc. return value 0.

action start 16:06:25: registertypelibraries.

action ended 16:06:25: registertypelibraries. return value 0.

action start 16:06:25: selfregmodules.

action ended 16:06:25: selfregmodules. return value 1.

action start 16:06:25: registercomplus.

action ended 16:06:25: registercomplus. return value 0.

action start 16:06:25: installservices.

action ended 16:06:25: installservices. return value 1.

action start 16:06:25: startservices.

action ended 16:06:25: startservices. return value 1.

action start 16:06:25: registeruser.

action ended 16:06:25: registeruser. return value 1.

action start 16:06:25: registerproduct.

action ended 16:06:25: registerproduct. return value 1.

action start 16:06:25: publishcomponents.

action ended 16:06:25: publishcomponents. return value 0.

action start 16:06:25: publishfeatures.

action ended 16:06:25: publishfeatures. return value 1.

action start 16:06:25: publishproduct.

action ended 16:06:25: publishproduct. return value 1.

action start 16:06:25: installfinalize.

customaction newcustomaction1 returned actual error code 1025 (note may not 100% accurate if translation happened inside sandbox)

msi (s) (0c:f4) [16:06:35:265]: product: adobe flash player 11 plugin -- error 1722.there problem windows installer package. program run part of setup did not finish expected. contact support personnel or package vendor. action newcustomaction1, location: c:\users\mwh\appdata\local\temp\installplugin_11_6_602_180.exe, command: -install -msi

 

 

error 1722.there problem windows installer package. program run part of setup did not finish expected. contact support personnel or package vendor. action newcustomaction1, location: c:\users\mwh\appdata\local\temp\installplugin_11_6_602_180.exe, command: -install -msi

action ended 16:06:35: installfinalize. return value 3.

action ended 16:06:35: install. return value 3.

property(s): diskprompt = [1]

property(s): upgradecode = {d85a1a59-dc52-4d13-9445-ef3f379d4db5}

property(s): productcode = {346137e0-7160-403b-ad21-3ff01d25037b}

property(s): producttoberegistered = 1

property(s): sourcedirproduct = {346137e0-7160-403b-ad21-3ff01d25037b}

property(s): sourcedir = f:\archive\windowsmanagement\windowsinstaller\adobe\

property(s): versionnt = 601

property(s): targetdir = f:\

property(s): allusersprofile = f:\

property(s): primaryvolumespaceremaining = 0

property(s): primaryvolumespacerequired = 0

property(s): primaryvolumespaceavailable = 0

property(s): outofnorbdiskspace = 0

property(s): commonfilesfolder = c:\program files (x86)\common files\

property(s): outofdiskspace = 0

property(s): macromed = c:\windows\syswow64\macromed\

property(s): flash = c:\windows\syswow64\macromed\flash\

property(s): installdir = c:\windows\syswow64\macromed\flash\

property(s): iscommonfilesfolder = c:\program files (x86)\common files\installshield\

property(s): isupdateservicefolder = c:\program files (x86)\common files\installshield\updateservice\

property(s): systemfolder = c:\windows\syswow64\

property(s): costingcomplete = 1

property(s): sourcedir = f:\archive\windowsmanagement\windowsinstaller\adobe\

property(s): tempfolder = c:\users\mwh\appdata\local\temp\

property(s): userprofile = f:\

property(s): rootdrive = f:\

property(s): action = install

property(s): uilevel = 3

property(s): originaldatabase = f:\archive\windowsmanagement\windowsinstaller\adobe\install_flash_player_11_plugin.msi

property(s): database = c:\windows\installer\10d68372.msi

property(s): privileged = 1

property(s): msirunningelevated = 1

property(s): redirecteddllsupport = 2

property(s): msiwin32assemblysupport = 6.1.7601.17514

property(s): msinetassemblysupport = 4.0.30319.1

property(s): date = 3/13/2013

property(s): time = 16:06:35

property(s): ttcsupport = 1

property(s): colorbits = 32

property(s): textinternalleading = 3

property(s): textheight = 16

property(s): borderside = 1

property(s): ischeckforproductupdates = 1

property(s): applicationusers = allusers

property(s): agreetolicense = no

property(s): _ismaintenance = change

property(s): restartmanageroption = closerestart

property(s): is_sqlserver_username = sa

property(s): is_sqlserver_authentication = 0

property(s): setuptype = typical

property(s): _issetuptypemin = typical

property(s): display_isbitmapdlg = 1

property(s): bordertop = 1

property(s): productname = adobe flash player 11 plugin

property(s): allusers = 1

property(s): arphelplink = http://www.adobe.com/go/flashplayer_support/

property(s): arpnomodify = 1

property(s): arpproducticon = arpproducticon.exe

property(s): arpurlinfoabout = http://www.adobe.com

property(s): arpurlupdateinfo = http://www.adobe.com/go/getflashplayer

property(s): dwusinterval = 30

property(s): dwuslink = cecca75fe9cba098d9ace02ffedb978fbeeca78f69bbe0b8ce8ba7cfe97cf0afcebce08fd9ac

property(s): defaultuifont = tahoma8

property(s): dialogcaption = installshield windows installer

property(s): displaynamecustom = custom

property(s): captionheight = 22

property(s): displaynameminimal = minimal

property(s): displaynametypical = typical

property(s): errordialog = setuperror

property(s): installlevel = 100

property(s): isscript_version_missing = installscript engine missing machine.  if available, please run isscript.msi, or contact support personnel further assistance.

property(s): isvroot_port_no = 0

property(s): is_complus_progresstext_cost = costing com+ application: [1]

property(s): is_complus_progresstext_install = installing com+ application: [1]

property(s): is_complus_progresstext_uninstall = uninstalling com+ application: [1]

property(s): is_progmsg_xml_costing = costing xml files...

property(s): is_progmsg_xml_create_file = creating xml file %s...

property(s): is_progmsg_xml_files = performing xml file changes...

property(s): is_progmsg_xml_remove_file = removing xml file %s...

property(s): is_progmsg_xml_rollback_files = rolling xml file changes...

property(s): is_progmsg_xml_update_file = updating xml file %s...

property(s): installchoice = ar

property(s): manufacturer = adobe systems incorporated

property(s): msilogging = voicewarmupx

property(s): newproperty2 = 0

property(s): newproperty3 = 0

property(s): pidtemplate = 12345<###-%%%%%%%>@@@@@

property(s): progmsg_iis_createapppool = creating application pool %s

property(s): progmsg_iis_createapppools = creating application pools...

property(s): progmsg_iis_createvroot = creating iis virtual directory %s

property(s): progmsg_iis_createvroots = creating iis virtual directories...

property(s): progmsg_iis_createwebserviceextension = creating web service extension

property(s): progmsg_iis_createwebserviceextensions = creating web service extensions...

property(s): progmsg_iis_createwebsite = creating iis website %s

property(s): progmsg_iis_createwebsites = creating iis websites...

property(s): progmsg_iis_extract = extracting information iis virtual directories...

property(s): progmsg_iis_extractdone = extracted information iis virtual directories...

property(s): progmsg_iis_removeapppool = removing application pool

property(s): progmsg_iis_removeapppools = removing application pools...

property(s): progmsg_iis_removesite = removing web site @ port %d

property(s): progmsg_iis_removevroot = removing iis virtual directory %s

property(s): progmsg_iis_removevroots = removing iis virtual directories...

property(s): progmsg_iis_removewebserviceextension = removing web service extension

property(s): progmsg_iis_removewebserviceextensions = removing web service extensions...

property(s): progmsg_iis_removewebsites = removing iis websites...

property(s): progmsg_iis_rollbackapppools = rolling application pools...

property(s): progmsg_iis_rollbackvroots = rolling virtual directory , web site changes...

property(s): progmsg_iis_rollbackwebserviceextensions = rolling web service extensions...

property(s): productid = none

property(s): productlanguage = 1033

property(s): productversion = 11.6.602.180

property(s): progresstype0 = install

property(s): progresstype1 = installing

property(s): progresstype2 = installed

property(s): progresstype3 = installs

property(s): rebootyesno = yes

property(s): reinstallmodetext = omus

property(s): showlaunchprogram = 0

property(s): securecustomproperties = isactionprop1;supportdir

property(s): uninstaller_exe = [systemfolder]\macromed\flash\uninstall_plugin.exe

property(s): removefilesca = c:\windows\syswow64\macromed\flash\

property(s): arpinstalllocation = c:\windows\syswow64\macromed\flash\

property(s): screeny = 768

property(s): screenx = 1024

property(s): systemlanguageid = 1033

property(s): adminuser = 1

property(s): computername = melchior

property(s): userlanguageid = 1033

property(s): usersid = s-1-5-21-828261420-3029321333-1357501504-1001

property(s): logonuser = mwh

property(s): msitrueadminuser = 1

property(s): virtualmemory = 17307

property(s): physicalmemory = 16375

property(s): intel = 6

property(s): msix64 = 6

property(s): msiamd64 = 6

property(s): shelladvtsupport = 1

property(s): oleadvtsupport = 1

property(s): gptsupport = 1

property(s): fontsfolder = c:\windows\fonts\

property(s): desktopfolder = c:\users\public\desktop\

property(s): startmenufolder = c:\programdata\microsoft\windows\start menu\

property(s): programmenufolder = c:\programdata\microsoft\windows\start menu\programs\

property(s): companyname = hewlett-packard company

property(s): startupfolder = c:\programdata\microsoft\windows\start menu\programs\startup\

property(s): username = mwh

property(s): admintoolsfolder = c:\programdata\microsoft\windows\start menu\programs\administrative tools\

property(s): mypicturesfolder = c:\users\mwh\pictures\

property(s): localappdatafolder = c:\users\mwh\appdata\local\

property(s): commonappdatafolder = c:\programdata\

property(s): templatefolder = c:\programdata\microsoft\windows\templates\

property(s): sendtofolder = c:\users\mwh\appdata\roaming\microsoft\windows\sendto\

property(s): recentfolder = c:\users\mwh\appdata\roaming\microsoft\windows\recent\

property(s): printhoodfolder = c:\users\mwh\appdata\roaming\microsoft\windows\printer shortcuts\

property(s): personalfolder = c:\users\mwh\documents\

property(s): nethoodfolder = c:\users\mwh\appdata\roaming\microsoft\windows\network shortcuts\

property(s): favoritesfolder = c:\users\mwh\favorites\

property(s): appdatafolder = c:\users\mwh\appdata\roaming\

property(s): commonfiles64folder = c:\program files\common files\

property(s): programfiles64folder = c:\program files\

property(s): programfilesfolder = c:\program files (x86)\

property(s): remoteadmints = 1

property(s): system64folder = c:\windows\system32\

property(s): windowsvolume = c:\

property(s): windowsfolder = c:\windows\

property(s): msintproducttype = 1

property(s): servicepacklevelminor = 0

property(s): servicepacklevel = 1

property(s): windowsbuild = 7601

property(s): versionnt64 = 601

property(s): versionmsi = 5.00

property(s): versiondatabase = 110

property(s): msisystemrebootpending = 1

property(s): clientprocessid = 14276

property(s): clientuilevel = 2

property(s): currentdirectory = c:\windows\system32

property(s): reboot = reallysuppress

property(s): rebootprompt = s

property(s): packagecodechanging = 1

property(s): productstate = -1

property(s): packagecode = {1b9d478c-91c3-45af-819e-8894cd82474d}

property(s): msilogfilelocation = c:\log\flash.log

msi (s) (0c:f4) [16:06:35:383]: product: adobe flash player 11 plugin -- installation operation failed.

 

 

msi (s) (0c:f4) [16:06:35:383]: windows installer installed product. product name: adobe flash player 11 plugin. product version: 11.6.602.180. product language: 1033. manufacturer: adobe systems incorporated. installation success or error status: 1603.

 

 

=== logging stopped: 3/13/2013  16:06:35 ===

could post flashinstall.log file?

 

where find flash player installation log on windows?

 

thanks,

chris



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