HELP! Undeletable file in FTP, cannot install anything or Upgrade anything! - Joomla! Forum - community, help and support

hello having issues, here output of file uploaded site:

1. found mysterious kpath_admin directory in joomla administrator folder, new me! never made this. tried deleting in ftp, not delete.

2. cannot install new components, modules, plugins errors! cannot upgrade either! cannot uninstall akeeba...specifically weird!

problem description :: forum post assistant (v1.2.7) : 29th october 2016 wrote:found kpath_admin folder in administrator folder in ftp & akeeba not uninstall & cannot install new modules components etc in joomla.

actions taken resolve forum post assistant (v1.2.7) 29th october 2016 wrote:tried cannot delete remove install uninstall etc...

forum post assistant (v1.2.7) : 29th october 2016 wrote:

basic environment :: wrote:joomla! instance :: .- ()
joomla! configured :: yes | read-only (444) | owner: crtpta (uid: 1/gid: 1) | group: pg4281248 (gid: 1) | valid for: 1.6
configuration options :: offline: 0 | sef: 1 | sef suffix: 0 | sef rewrite: 1 | .htaccess/web.config: yes | gzip: 0 | cache: 0 | ftp layer: 0 | ssl: 0 | error reporting: none | site debug: 0 | database credentials present: yes

host configuration :: os: linux | os version: 3.2.61-grsec-modsign | technology: x86_64 | web server: apache | encoding: gzip, deflate | doc root: /home/crtpta/crtpta.org | system tmp writable: yes

php configuration :: version: 5.6.24 | php api: cgi-fcgi | session path writable: yes | display errors: 1 | error reporting: 22519 | log errors to: | last known error: | register globals: | magic quotes: | safe mode: | open base: | uploads: 1 | max. upload size: 64m | max. post size: 65m | max. input time: -1 | max. execution time: 30 | memory limit: 90m

mysql configuration :: version: 5.6.28-log (client:mysqlnd 5.0.11-dev - 20120503 - $id: 76b08b24596e12d4553bd41fc93cccd5bac2fe7a $) | host: --protected-- (--protected--) | collation: utf8_general_ci (character set: utf8) | database size: 126.25 mib | #of tables:  237

detailed environment :: wrote:php extensions :: core (5.6.24) | date (5.6.24) | ereg () | libxml () | pcre () | sqlite3 (0.7-dev) | filter (0.11.0) | mbstring () | spl (0.2) | pdo (1.0.4dev) | reflection ($id: fbcf7a77ca8e3d4cd7501de8025235b947b8240f $) | pdo_sqlite (1.0.1) | hash (1.0) | session () | cgi-fcgi () | bcmath () | bz2 () | calendar () | ctype () | curl () | dom (20031129) | standard (5.6.24) | ftp () | gd () | gettext () | exif (1.4 $id: 5564de4b4a8fd6b32ae8bd44debf9f13b18c7768 $) | iconv () | imap () | json (1.2.1) | mcrypt () | mysqlnd (mysqlnd 5.0.11-dev - 20120503 - $id: 76b08b24596e12d4553bd41fc93cccd5bac2fe7a $) | mysqli (0.1) | openssl () | pcntl () | pdo_mysql (1.0.2) | posix () | pspell () | mysql (1.0) | simplexml (0.1) | soap () | sockets () | tokenizer (0.1) | xml () | xmlreader (0.1) | xmlrpc (0.51) | xmlwriter (0.1) | xsl (0.1) | zip (1.12.5) | zlib (2.0) | imagick (3.4.1) | mhash () | zend engine (2.6.0) |
potential missing extensions :: suhosin |

switch user environment (experimental) :: php cgi: yes | server su: yes | php su: yes | custom su (litespeed/cloud/grid): yes
potential ownership issues: no

folder permissions :: wrote:core folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (775) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) |

elevated permissions (first 10) :: components/com_acymailing/ (775) | components/com_acymailing/controllers/ (775) | components/com_acymailing/inc/ (775) | components/com_acymailing/inc/emogrifier/ (775) | components/com_acymailing/inc/phpmailer/ (775) | components/com_acymailing/params/ (775) | components/com_acymailing/views/ (775) | components/com_acymailing/views/archive/ (775) | components/com_acymailing/views/archive/tmpl/ (775) | components/com_acymailing/views/lists/ (775) |

database information :: wrote:database _fpa_stats :: uptime: 5556226 | threads: 11 | questions: 3510728684 | slow queries: 105743593 | opens: 6492144 | flush tables: 42 | open tables: 2048 | queries per second avg: 631.854 |

extensions discovered :: wrote:components :: site :: com_mailto (3.0.0) | com_wrapper (3.0.0) | wf_aggregator_dailymotion_titl (2.5.31) | wf_aggregator_vimeo_title (2.5.31) | wf_aggregator_vine_title (2.5.31) | [youtube] (2.5.31) | wf_filesystem_joomla_title (2.5.31) | wf_links_joomlalinks_title (2.5.31) | k2 links jce (2.0.1) | wf_mediaplayer_jceplayer_title (2.5.31) | wf_popups_jcemediabox_title (2.5.31) | wf_popups_window_title (2.5.31) | wf_link_search_title (2.5.31) | wf_anchor_title (2.5.31) | wf_article_title (2.5.31) | wf_autosave_title (2.5.31) | wf_browser_title (2.5.31) | wf_charmap_title (2.5.31) | wf_cleanup_title (2.5.31) | wf_clipboard_title (2.5.31) | wf_contextmenu_title (2.5.31) | wf_directionality_title (2.5.31) | wf_fontcolor_title (2.5.31) | wf_fontselect_title (2.5.31) | wf_fontsizeselect_title (2.5.31) | wf_formatselect_title (2.5.31) | wf_fullscreen_title (2.5.31) | wf_hr_title (2.5.31) | wf_imgmanager_title (2.5.31) | wf_inlinepopups_title (2.5.31) | [do not buy our kitchens!] (2.5.31) | wf_layer_title (2.5.31) | wf_link_title (2.5.31) | wf_lists_title (2.5.31) | wf_media_title (2.5.31) | wf_nonbreaking_title (2.5.31) | wf_preview_title (2.5.31) | wf_print_title (2.5.31) | wf_searchreplace_title (2.5.31) | wf_source_title (2.5.31) | wf_spellchecker_title (2.5.31) | wf_style_title (2.5.31) | wf_styleselect_title (2.5.31) | wf_table_title (2.5.31) | wf_textcase_title (2.5.31) | wf_visualblocks_title (2.5.31) | wf_visualchars_title (2.5.31) | wf_xhtmlxtras_title (2.5.31) |
components :: admin :: acymailing (4.4.1) | acymailing (4.4.1) | acymailing module (3.7.0) | acymailing : trigger joomla co (3.7.0) | acymailing manage text (1.0.0) | acymailing tag : website links (3.7.0) | acymailing : share on social n (1.0.0) | acymailing : statistics plugin (3.7.0) | acymailing table of contents g (1.0.0) | acymailing tag : cb user infor (3.7.0) | acymailing tag : content inser (3.7.0) | acymailing tag : subscriber in (4.4.1) | acymailing tag : manage su (4.4.1) | acymailing tag : date / time (4.4.1) | acymailing tag : joomla user (4.4.1) | acymailing template class repl (4.4.1) | acymailing editor (beta) (4.4.1) | acymailing : (auto)subscribe d (4.4.1) | com_admin (3.0.0) | com_ajax (3.2.0) | com_banners (3.0.0) | com_cache (3.0.0) | com_categories (3.0.0) | com_checkin (3.0.0) | com_config (3.0.0) | com_content (3.0.0) | com_contenthistory (3.2.0) | com_cpanel (3.0.0) | com_finder (3.0.0) | com_installer (3.0.0) | com_joomlaupdate (3.6.2) | jxtc (1.3.0) | com_jxtcpowertabs (1.1.12) | jxtcreadinglist (1.3.1) | mod_k2_comments (-) | mod_k2_comments (-) | com_k2 (2.6.7) | k2 (2.5.7) | com_languages (3.0.0) | com_login (3.0.0) | com_media (3.0.0) | com_menus (3.0.0) | com_messages (3.0.0) | com_modules (3.0.0) | com_newsfeeds (3.0.0) | com_plugins (3.0.0) | com_postinstall (3.2.0) | com_redirect (3.0.0) | com_search (3.0.0) | com_tags (3.1.0) | com_templates (3.0.0) | com_users (3.0.0) | com_weblinks (3.5.0) | unknown (-) | jce (2.5.31) | com_arrausermigrate (4.0.0) | jevents (3.4.23) | bdthemes_shortcodes (2.0) | com_factbook (cvs: 1.0.0) | com_ekonomys (9 rev.1) | com_phocacommander (3.0.0) | akeeba (5.2.3) | admintools (4.0.2) | nextend_installer (2.0) | nextend2 (2.0.23) | smart slider 3 (3.0.33) | video share (2.3.0) |

modules :: site :: acymailing module (3.7.0) | mod_articles_archive (3.0.0) | mod_articles_categories (3.0.0) | mod_articles_category (3.0.0) | mod_articles_latest (3.0.0) | mod_articles_news (3.0.0) | mod_articles_popular (3.0.0) | mod_banners (3.0.0) | mod_breadcrumbs (3.0.0) | mod_custom (3.0.0) | date2 (2.3.39b) | mod_feed (3.0.0) | mod_finder (3.0.0) | mod_footer (3.0.0) | jvs - polls (1.00) | joomlaxtc html module (1.1.0) | joomlaxtc k2 avatar wall (1.13.1) | joomlaxtc k2 category wall (1.6.0) | joomlaxtc k2 comments wall (1.8.0) | joomlaxtc k2 content wall (1.29.0) | joomlaxtc power tabs (1.1.12) | reading list (1.3.1) | reading list information (1.3.1) | joomlaxtc slide (1.2.0) | k2 comments (2.6.7) | k2 content (2.6.7) | k2 login (2.5.7) | k2 tools (2.6.7) | k2 user (2.6.7) | k2 users (2.6.7) | mod_languages (3.5.0) | mod_login (3.0.0) | mod_menu (3.0.0) | mod_random_image (3.0.0) | mod_related_items (3.0.0) | mod_search (3.0.0) | mod_stats (3.0.0) | mod_syndicate (3.0.0) | mod_tags_popular (3.1.0) | mod_tags_similar (3.1.0) | mod_users_latest (3.0.0) | mod_weblinks (3.5.0) | mod_whosonline (3.0.0) | mod_wrapper (3.0.0) | jevents calendar (3.4.23) | jevents legend (3.4.23) | jevents latest events (3.4.23) | jevents filter (3.4.23) | jevents custommodule (3.4.23) | jevents view switcher (3.4.23) | mb2 content (1.3.1) | bm tab k2 (1.0.0) | bm top k2 (1.0.0) | mod_xpertcontents (2.4) | sp stock (1.0.0) | exchange rate calculator (1.0.2) | mod_factbook_name (cvs: 1.0.0) | ekonomys currencies (9 rev.1) | ekonomys quotes (9 rev.1) | ekonomys futures (9 rev.4) | ekonomys search (9 rev.1) | ekonomys news (9 rev.4) | add custom javascript (1.0.0) | smart slider 3 (3.0.37) | joomlaxtc deluxe news pro (3.63.0) | video share player (2.3.0) | video share gallery (2.3.0) | video share search (2.3.0) | sp lms cources (1.1) | sp flickr gallery (1.0) | sp lms course categories (1.0) | sp lms course search (1.0) | sp lms event categories (1.0) | sp simple portfolio (1.0.0) |
modules :: admin :: mod_custom (3.0.0) | mod_feed (3.0.0) | k2 stats (admin) (2.6.7) | mod_latest (3.0.0) | mod_logged (3.0.0) | mod_login (3.0.0) | mod_menu (3.0.0) | mod_multilangstatus (3.0.0) | mod_popular (3.0.0) | mod_quickicon (3.0.0) | mod_stats_admin (3.0.0) | mod_status (3.0.0) | mod_submenu (3.0.0) | mod_title (3.0.0) | mod_toolbar (3.0.0) | mod_version (3.0.0) | sample profiles (1.7) |

plugins :: site :: acymailing : trigger joomla co (3.7.0) | acymailing manage text (1.0.0) | acymailing tag : website links (3.7.0) | acymailing : share on social n (1.0.0) | acymailing : statistics plugin (3.7.0) | acymailing table of contents g (1.0.0) | acymailing tag : cb user infor (3.7.0) | acymailing tag : content inser (3.7.0) | acymailing tag : subscriber in (4.4.1) | acymailing tag : manage su (4.4.1) | acymailing tag : date / time (4.4.1) | acymailing tag : joomla user (4.4.1) | acymailing template class repl (4.4.1) | plg_authentication_cookie (3.0.0) | plg_authentication_gmail (3.0.0) | plg_authentication_joomla (3.0.0) | plg_authentication_ldap (3.0.0) | plg_captcha_recaptcha (3.4.0) | unknown (-) | reading list (1.3.1) | kunena groups (2.0.3) | forum menu (2.0.3) | forum posts (2.0.3) | plg_content_emailcloak (3.0.0) | plg_content_finder (3.0.0) | plg_content_geshi (2.5.0) | plg_content_joomla (3.0.0) | allvideos (by joomlaworks) (4.5.0) | allvideos (by joomlaworks) (4.5.0) | joomlaxtc reading list (1.3.1) | joomlaxtc reading list k2 (1.3.1) | plg_content_loadmodule (3.0.0) | plg_content_pagebreak (3.0.0) | plg_content_pagenavigation (3.0.0) | plg_content_vote (3.0.0) | plg_content_jce (2.5.31) | jevents - core content plugin (3.4.23) | content - exchange rate calcul (1.0.2) | ekonomys plugin (9 rev.1) | joomlaxtc xtream video player (1.4.0) | video share player (2.3.0) | acymailing editor (beta) (4.4.1) | plg_editors_codemirror (5.18.0) | plg_editors_tinymce (4.4.3) | plg_editors_jce (2.5.31) | editor - joomlack (6.5.7) | system - jck typography (3.5.0) | unknown (0.1) | unknown (0.1) | unknown (0.1) | unknown (0.1) | unknown (0.1) | unknown (0.1) | unknown (0.1) | unknown (0.1) | unknown (1.0) | plg_editors-xtd_article (3.0.0) | plg_editors-xtd_image (3.0.0) | plg_editors-xtd_pagebreak (3.0.0) | plg_editors-xtd_readmore (3.0.0) | plg_editors-xtd_module (3.5.0) | editor - video embedder editor (1.2.0) | plg_extension_joomla (3.0.0) | plg_finder_categories (3.0.0) | plg_finder_contacts (3.0.0) | plg_finder_content (3.0.0) | plg_finder_k2 (2.6.7) | plg_finder_newsfeeds (3.0.0) | plg_finder_tags (3.0.0) | plg_finder_weblinks (3.5.0) | plg_finder_jevents (3.4.23) | josetta - k2 categories (2.6.7) | josetta - k2 items (2.6.7) | plg_quickicon_extensionupdate (3.0.0) | plg_quickicon_joomlaupdate (3.0.0) | plg_quickicon_jcefilebrowser (2.5.31) | plg_search_categories (3.0.0) | plg_search_contacts (3.0.0) | plg_search_content (3.0.0) | search - k2 (2.6.7) | plg_search_newsfeeds (3.0.0) | plg_search_weblinks (3.5.0) | plg_search_tags (3.0.0) | search - jevents (3.4.23) | plg_search_factbook (cvs: 1.0.0) | plg_system_cache (3.0.0) | plg_system_debug (3.0.0) | plg_system_highlight (3.0.0) | system - k2 (2.6.7) | system - k2filter (1.4.5) | plg_system_languagecode (3.0.0) | plg_system_languagefilter (3.0.0) | plg_system_log (3.0.0) | plg_system_logout (3.0.0) | plg_system_p3p (3.0.0) | plg_system_redirect (3.0.0) | acymailing : (auto)subscribe d (4.4.1) | plg_system_remember (3.0.0) | plg_system_sef (3.0.0) | plg_system_stats (3.5.0) | plg_system_updatenotification (3.5.0) | plg_system_jce (2.5.31) | plg_system_ic_library (1.3) | plg_system_gwejson (3.4.23) | shortcodes ultimate (2.0.0) | eorisis_jquery (1.7.1) | system - add custom javascript (1.0.0) | plg_system_backuponupdate_titl (3.7) | system - admin tools (4.0.2) | system - custom head (1.0) | nextend2 library (2.0.23) | nextend smart slider 3 (3.0.37) | video embedder (1.2.0) | plg_system_videobox (5.0.4) | manage.myjoomla.com secure plu (n/a) | system - admin tools joomla! u (1.0) | plg_twofactorauth_totp (3.2.0) | plg_twofactorauth_yubikey (3.2.0) | plg_user_contactcreator (3.0.0) | plg_user_joomla (3.0.0) | user - k2 (2.6.7) | plg_user_profile (3.0.0) | plg_user_profilelms (1.0.0) | plg_installer_folderinstaller (3.6.0) | plg_installer_packageinstaller (3.6.0) | plg_installer_urlinstaller (3.6.0) | plg_installer_webinstaller (1.1.0) | plg_installer_jeventsinstaller (3.4.17) | plg_installer_jce (2.5.31) | videobox - [youtube] (5.0.4) | videobox - vimeo (5.0.4) | videobox - [url not permitted] (5.0.4) | videobox - twitch (5.0.4) | videobox - html5 (5.0.4) |

templates discovered :: wrote:templates :: site :: beez3 (3.1.0) | protostar (1.0) | default (3.0.4) | tribune2 (2.1.2) |
templates :: admin :: hathor (3.0.0) | isis (1.0) |

arkin8277 wrote:1. found mysterious kpath_admin directory in joomla administrator folder, new me! never made this.

the folder created when installing kunena. if remember correctly, it's temporary folder should deleted after installation procedure finishes. if can't delete ftp try changing folder permissions. don't know why can't delete folder ftp; more information needed.