Thread: Problem installing HP OfficeJet as wireless network printer on ubuntu 10.04
i have bought hp officejet 6500a plus all-in-one printer, want use ubuntu 10.04 wireless network printer.
before bought checked compatibility , functionality on www.hplipopensource.org , www.openprinting.org, , seemde in order.
machine autodetected , functional when connected usb cable, have not managed work wireless printer.
did:
configured printer on wireless network (through printer interface), , connects. prints out "wireless network test report", , works. can ping local ip adress.
installed hplip 3.11.10 , dependencies manually. did because default hplip in ubuntu 10.04 did not recognise device.
ran 'hp-check', gave no errors or warnings:
code:tjoff@mek-403-jakbo-01:~$ hp-check hp linux imaging , printing system (ver. 3.11.10) dependency/version check utility ver. 14.3 copyright (c) 2001-9 hewlett-packard development company, lp software comes absolutely no warranty. free software, , welcome distribute under conditions. see copying file more details. note: hp-check can run in 3 modes: 1. compile-time check mode (-c or --compile): use mode before compiling hplip supplied tarball (.tar.gz or .run) determine if proper dependencies installed compile hplip. 2. run-time check mode (-r or --run): use mode determine if distro supplied package (.deb, .rpm, etc) or built hplip supplied tarball has proper dependencies installed run. 3. both compile- , run-time check mode (-b or --both) (default): mode check both of above cases (both compile- , run-time dependencies). saving output in log file: hp-check.log initializing. please wait... --------------- | system info | --------------- basic system information: linux mek-403-jakbo-01 2.6.32-35-generic #78-ubuntu smp tue oct 11 16:11:24 utc 2011 x86_64 gnu/linux distribution: ubuntu 10.04 checking python version... ok, version 2.6.5 installed checking pyqt 4.x version... ok, version 4.7.2 installed. checking cups... status: scheduler running version: 1.4.3 error_log set level: warn checking dbus/python-dbus... dbus daemon running. python-dbus version: 0.83.0 ------------------------------------ | compile , runtime dependencies | ------------------------------------ note: check compile-time dependencies, re-run hp-check -c parameter (ie, hp-check -c). note: check run-time dependencies, re-run hp-check -r parameter (ie, hp-check -r). checking dependency: cups - common unix printing system... ok, found. checking dependency: cups devel- common unix printing system development files... ok, found. checking dependency: cups image - cups image development files... ok, found. checking dependency: dbus - message bus system... ok, found. checking dependency: gcc - gnu project c , c++ compiler... ok, found. checking dependency: ghostscript - postscript , pdf language interpreter , previewer... ok, found. checking dependency: libcrypto - openssl cryptographic library... ok, found. checking dependency: libjpeg - jpeg library... ok, found. checking dependency: libnetsnmp-devel - snmp networking library development files... ok, found. checking dependency: libpthread - posix threads library... ok, found. checking dependency: libtool - library building support services... ok, found. checking dependency: libusb - usb library... ok, found. checking dependency: make - gnu make utility maintain groups of programs... ok, found. checking dependency: pil - python imaging library (required commandline scanning hp-scan)... ok, found. checking dependency: policykit - administrative policy framework... ok, found. checking dependency: pyqt 4 dbus - dbus support pyqt4... ok, found. checking dependency: python dbus - python bindings dbus... ok, found. checking dependency: python devel - python development files... ok, found. checking dependency: python libnotify - python bindings libnotify desktop notifications... ok, found. checking dependency: python xml libraries... ok, found. checking dependency: python 2.3 or greater - required fax functionality... ok, found. checking dependency: python 2.2 or greater - python programming language... ok, found. checking dependency: reportlab - pdf library python... ok, found. checking dependency: sane - scanning library... ok, found. checking dependency: sane - scanning library development files... ok, found. checking dependency: scanimage - shell scanning program... ok, found. checking dependency: xsane - graphical scanner frontend sane... ok, found. ---------------------- | hplip installation | ---------------------- installed hplip version... hplip 3.11.10 installed in '/usr/share/hplip'. current contents of '/etc/hp/hplip.conf' file: # hplip.conf. generated hplip.conf.in configure. [hplip] version=3.11.10 [dirs] home=/usr/share/hplip run=/var/run ppd=/usr/share/ppd/hp ppdbase=/usr/share/ppd doc=/usr/share/doc/hplip-3.11.10 icon=/usr/share/applications cupsbackend=/usr/lib/cups/backend cupsfilter=/usr/lib/cups/filter drv=/usr/share/cups/drv/hp # following values determined @ configure time , cannot changed. [configure] network-build=yes pp-build=no gui-build=yes scanner-build=yes fax-build=yes dbus-build=yes cups11-build=no doc-build=yes shadow-build=no hpijs-install=no foomatic-drv-install=no foomatic-ppd-install=no foomatic-rip-hplip-install=no hpcups-install=yes cups-drv-install=yes cups-ppd-install=no internal-tag=3.11.10 restricted-build=no ui-toolkit=qt4 qt3=no qt4=yes policy-kit=no hpijs-only-build=no lite-build=no udev-acl-rules=yes hpcups-only-build=no hpijs-only-build=no current contents of '/var/lib/hp/hplip.state' file: # hplip.state - hplip runtime persistent variables. [plugin] installed=0 eula=0 current contents of '~/.hplip/hplip.conf' file: [last_used] printer_name = working_dir = . device_uri = "hp:/usb/officejet_6500_e710n-z?serial=cn16f2402q05jw" [commands] scan = /usr/bin/xsane -v %sane_uri% [installation] version = 3.11.10 date_time = 2011-11-16 14:30:35 [settings] systray_messages = 0 systray_visible = 0 [fax] email_address = voice_phone = [refresh] rate = 30 enable = false type = 1 [polling] enable = false device_list = interval = 5 -------------------------- | discovered usb devices | -------------------------- device uri model -------------------------------- ------------------------- hp:/usb/officejet_6500_e710n-z?s hp officejet 6500 e710n-z erial=cn16f2402q05jw --------------------------------- | installed cups printer queues | --------------------------------- b-403-271-a4-color2 ------------------- type: unknown device uri: smb://mek-ps1.win.dtu.dk/403-271-a4-color b403-271-a4-bw -------------- type: unknown device uri: smb://mek-ps1.win.dtu.dk/403-271-a4-bw hp-officejet-6500-e710n-z-fax ----------------------------- type: printer device uri: hp:/usb/officejet_6500_e710n-z?serial=cn16f2402q05jw ppd: /etc/cups/ppd/hp-officejet-6500-e710n-z-fax.ppd ppd description: hp officejet 6500 e710n-z, hpcups 3.11.10 printer status: printer hp-officejet-6500-e710n-z-fax idle. enabled since 2011-11-16t01:00:45 cet communication status: ---------------------- | sane configuration | ---------------------- 'hpaio' in '/etc/sane.d/dll.conf'... ok, found. sane backend 'hpaio' set up. checking output of 'scanimage -l'... device `hpaio:/usb/officejet_6500_e710n-z?serial=cn16f2402q05jw' hewlett-packard officejet_6500_e710n-z all-in-one --------------------- | python extensions | --------------------- checking 'cupsext' cups extension... ok, found. checking 'pcardext' photocard extension... ok, found. checking 'hpmudext' i/o extension... ok, found. checking 'scanext' sane scanning extension... ok, found. ----------------- | usb i/o setup | ----------------- checking permissions of usb attached printers... hp device 0x5412 @ 002:005: device uri: hp:/usb/officejet_6500_e710n-z?serial=cn16f2402q05jw device node: /dev/bus/usb/002/005 mode: 0664 --------------- | user groups | --------------- lp adm dialout cdrom plugdev lpadmin admin sambashare vboxusers ----------- | summary | ----------- no errors or warnings. done.
ran 'sudo hp-setup', chose device (which detected), chose wireless network, entered wireless security key. on configuration results dialog 2 messages:
"your printer has been succesfully configured on wireless network. may unplug usb cable"
and
"the ethernet cable plugged in prevent connecting wireless network. connect wirelessly, remove cable , try again. (vsa000)"
there no ethernet cable plugged in, can't remove it. unplug usb cable , click 'finish'. makes 'hp-setup'-dialog start on again, , printer has not been installed.
in terminal have following:
i tried reconnect printer usb cable , run 'hp-toolbox' , click "wireless/wifi setup using usb". error:code:tjoff@mek-403-jakbo-01:~$ sudo hp-setup [sudo] password tjoff: hp linux imaging , printing system (ver. 3.11.10) printer/fax setup utility ver. 9.0 copyright (c) 2001-9 hewlett-packard development company, lp software comes absolutely no warranty. free software, , welcome distribute under conditions. see copying file more details. searching on usb bus... /iomgmt/adapters http/1.1 host: localhost user-agent: hplip/3.0 content-type: text/xml; charset=utf-8 content-length: 0 /iomgmt/adapters/wifi0/wifinetworks http/1.1 host: localhost user-agent: hplip/3.0 content-type: text/xml; charset=utf-8 content-length: 0 /iomgmt/adapters/wifi0/profiles/active http/1.1 host: localhost user-agent: hplip/3.0 content-type: text/xml; charset=utf-8 content-length: 0 /iomgmt/adapters/wifi0/protocols http/1.1 host: localhost user-agent: hplip/3.0 content-type: text/xml; charset=utf-8 content-length: 0 error: missing response key: 'io:protocols-io:protocol-dd:dnsserveripaddress-0' /iomgmt/adapters/wifi0/vsacodes.xml http/1.1 host: localhost user-agent: hplip/3.0 content-type: text/xml; charset=utf-8 content-length: 0 /iomgmt/adapters/wifi0/wifinetworks/ssid=mvnmxfsu http/1.1 host: localhost user-agent: hplip/3.0 content-type: text/xml; charset=utf-8 content-length: 0 /iomgmt/ioconfig.xml http/1.1 host: localhost user-agent: hplip/3.0 content-type: text/xml; charset=utf-8 content-length: 0
output of 'lsusb':code:tjoff@mek-403-jakbo-01:~$ hp-toolbox hp linux imaging , printing system (ver. 3.11.10) hp device manager ver. 15.0 copyright (c) 2001-9 hewlett-packard development company, lp software comes absolutely no warranty. free software, , welcome distribute under conditions. see copying file more details. hp linux imaging , printing system (ver. 3.11.10) wifi configuration utility ver. 1.1 copyright (c) 2001-9 hewlett-packard development company, lp software comes absolutely no warranty. free software, , welcome distribute under conditions. see copying file more details. error: channel write error error: i/o error occurred. please check usb connection printer , try again. (device i/o error) done.
i not have clue know how proceed here, , welcome.code:tjoff@mek-403-jakbo-01:~$ lsusb bus 007 device 003: id 0b97:7772 o2 micro, inc. oz776 ccid smartcard reader bus 007 device 002: id 0b97:7761 o2 micro, inc. oz776 1.1 hub bus 007 device 001: id 1d6b:0001 linux foundation 1.1 root hub bus 006 device 001: id 1d6b:0001 linux foundation 1.1 root hub bus 005 device 003: id 1113:3163 medion ag bus 005 device 002: id 046d:c51b logitech, inc. v220 cordless optical mouse notebooks bus 005 device 001: id 1d6b:0001 linux foundation 1.1 root hub bus 004 device 001: id 1d6b:0001 linux foundation 1.1 root hub bus 003 device 002: id 413c:8140 dell computer corp. wireless 360 bluetooth bus 003 device 001: id 1d6b:0001 linux foundation 1.1 root hub bus 002 device 005: id 03f0:5412 hewlett-packard bus 002 device 001: id 1d6b:0002 linux foundation 2.0 root hub bus 001 device 001: id 1d6b:0002 linux foundation 2.0 root hub
i imagine wireless printer setup wireless printer not connected wireless network (ad-hoc instead of infrastructure?).
if both computer , printer associated , connected wireless access point or router, fact wireless should not matter @ all. have tried setting network printer (appsocket/hp jetdirect)? lexmark color laser printer hard wired, computer wireless connected lan.
Forum The Ubuntu Forum Community Ubuntu Official Flavours Support Hardware [SOLVED] Problem installing HP OfficeJet as wireless network printer on ubuntu 10.04
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